We are committed to protecting your personal information and being transparent about the information we hold, how it is held, and for what purpose. We are happy to discuss any questions or concerns. Oban CBT Clinic has two aspects to our Privacy Policy; PP1 outlines how information is held and for what purpose at the point of accessing information from our website and/or Facebook page. PP2 outlines data collection for individuals opting into a treatment programme. Our Privacy Policy is written in accordance with legal requirements under the General Data Protection Regulation (replacing the Data Protection Act). PP1 Information is collected upon submission of your note of interest about the services we provide; this is received by completion of our electronically generated form “Contact Us / Request Information” or via Facebook message. Your contact information (name, address, telephone number(s), e-mail address) is used to provide further information about services provided, and individuals are entitled to make a decision about proceeding with treatment without pressure from Oban CBT Clinic; you will not be contacted to follow up initial requests for information, and personal details are not maintained on a database for either our own or other agencies’ purposes. We do not collect information about how you interact with our website (technical or usage data), or disclose information to third party processors. Whilst individuals are able to adjust settings for the use of cookies generated by websites, this is the individual’s responsibility. The website for Oban CBT Clinic does not utilise cookies and the functioning of the website is not reliant upon such cookies. PP2 Should individuals proceed to arrange therapy with Oban CBT Clinic, this arrangement is classified as a contract both in terms of invoicing of and payment of services, and a contract in terms of the boundaries and scope of treatment being offered. Privacy procedures relating to these contracts are distributed to potential clients prior to services being provided. Financial contracting is designed to reduce the sharing of your personal information by requesting that payments are made using chip & pin card reader or BACS, thus minimising the transfer of financial data and transaction data. It is a legal requirement to not only maintain client records in a appropriate manner but to inform individuals of how this is done and of individuals’ rights to access data held about them, to rectify and to request erasure of personal data. This is outlined prior to, and consent sought, at the beginning of treatment and can be reviewed at any point during contact with the service. Exemptions relating to safeguarding are clearly defined in the therapy contract, so that Oban CBT Clinic can act lawfully and within our duty of care.
Our Privacy Policy (GDPR)